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XILARATE

Xilarate Customer Retention Solutions takes it to the next level: Customer Exhilaration. Our proven solutions have helped thousands of small and medium businesses in North America to make this transition.

To insure business growth, you want to keep the customers you’ve got and reach the ones you don’t. Today’s hyper-connected customers expect to be able to reach out to your business in their preferred communication channel – We can handle such interactions and build brand excitement on your behalf over Voice, Chat, E-Mail, Text, Social media.

Key Attributes:

  • Reduce the cost of servicing customers by over 50 percent.
  • Your customers get an in -house, ‘local’ feel’ with our services.
  • Customer engagement solutions tailored to your business model.

Check the table below for areas we can be of help. Looking for something outside the list? Email us at connect@xp-outsourcery.com for an informal dialogue with one of our partners.

Areas of Expertise

  • Technical Support
  • Customer Retention
  • Inbound Services
  • Billing Queries Services
  • Directory Inquiry Services
  • Interactive Voice Response
  • Chat Support
  • Claims Processing Services
  • Event Scheduling Services
  • Customer Relationship Management
  • Email Support
  • 800 Answering Services
  • Sales Closure Services
  • Job Dispatch Services
  • Subscription Services