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Our Journey
Xponential Outsourcery, as an idea, took shape 15 years back when Mike, Steve, Amanda & Sash were at the peak of their consulting careers. All of us had served C -Level assignments with multiple North American businesses across the spectrum. We hit upon on the fact that small and medium businesses had limited options when it came to riding the outsourcing wave.
The choice lay between the‘ Fortune 500 mindset’ ( ‘Providers with a Prima Donna, we know it all’ approach, Pricey, Contracts that tie you down) and the offshore sweatshops(Low on ethics, Weak on infrastructure/ protocols and not quite in sync with the ‘ North American business culture’). Sounds familiar?
All the while, our clients were telling us what they really wanted from an outsourcing partner. And we were ‘listening’ and working on our business model.
Where we are today!
Cut to the present, we have a successful, hybrid onshore-offshore model, totally focused on the needs of mid-sized businesses.
You get a distinctly North-American feel with us. Our two offshore centers help us offer ‘wow’ pricing. Sounds a bit like Apple and Windows? Design the operating system, States-side and run it on hardware, manufactured offshore, to meet exacting first -world standards. You got it- That’s our value proposition!
The US-based owners custom-design the solution for each client, micro-manage the communication/ delivery mechanism and ensure our offshore teams deliver high quality service. If you are a small or medium business wanting to outsource, look no further: Our model is proven, robust and time-tested. Irrespective of the project size or volume of work, what you will get from us is a professional, virtual sub-unit for your business, with service assurances from an American entity!